Terms and Conditions

Payment methods

You may pay by using the following ways:

1. By using Vivapayments.com wallet or directly via your credit card through the viva payment gateway.

2. By using Paypal

3. Cash on receival.

4. Cash if you collect the product from our premises at 21A Ag. Georgiou St

Only adults over the age of eighteen (18) can order.
You may receive your product using the following options:
1. Pick-up from our premises at 21A Agiou Georgiou St, with no extra charge.
2. We will send the product within the limits of Attica and as long as Bondex Bicycle Messengers cover these post codes within 1-2 business days with a cost of 6 euro.
3. We will send within Attica and throughout Greece using Geniki Taxydromiki Courier within 1-2 business days with a cost of 6.50 euro.
4. We will send within Europe using Fedex International Priority within 1-4 business days depending on the area at a cost of 18 euro.
5. We will send to Asia using Fedex International Priority within 2-4 business days depending on the area at a cost of 30 euro. (added on 16/12/2015)
6. We will send to USA, Canada and Mexico using Fedex International Priority within 1-2 business days depending on the area at a cost of 20 euro. (added on 16/12/2015)
7. We will send to the rest of Europe (Andorra, Gibraltar, Switzerland, Liechtenstein, Norway, San Marino) using Fedex International Priority within 1-4 business days depending on the area at a cost of 23 euro. (added on 18/12/2015)
8. We will send within Europe using ELTA Hellenic Post – 1st Class Intl’ Priority Signed & Tracked (approx. 8 Business Days) at a cost of 18 euro. (updated on 13/03/2024)
9. We will send to USA, Canada and Mexico  using ELTA Hellenic Post – 1st Class Intl’ Priority Signed & Tracked (approx. 7-10 Business Days) at a cost of 18 euro. (updated on 13/03/2024)
10. We will send to China, Hong Kong, Japan, Singapore, South Korea, Taiwan, Australia, New Zealand using ELTA Hellenic Post – 1st Class Intl’ Priority Signed & Tracked (approx. 10 Business Days) at a cost of 19 euro. (updated on 13/03/2024)
11. We will send to all other countries using ELTA Hellenic Post – 1st Class Intl’ Priority Signed & Tracked (approx. 15 Business Days) at a cost of 19 euro. (updated on 13/03/2024)
Note: Not all sending options can be combined with all payment options.
Customs Fees (added on 16/12/2015)
Upon delivery of your order your local Customs office may charge taxes, processing fees etc for you to be able to receive the mailed order package. These charges are not included in the shipping fees we charge on this website and we have no way in calculating these fees. You should contact your local customs office if you need more information on the possibility of extra charges by them.
You may exchange the product within fourteen (14) calendar days as long as the contents have not been opened and their packaging is in perfect condition.
For exchanges the product must be accompanied with all the legal documents and invoices that were given at the time of sale.
The customer is responsible for the cost of sending the product back to us.
When we exchange for another product or refund we will not include in the refund the costs that were charged to the customer when it was initially sent.
For service combined products such as prescription diving masks no returns are accepted unless there is a fault with the final product. (added on 03/06/2020)

Privacy Policy


(Effective Date June 1, 2015)

We respect your right to privacy. This policy summarises what personally identifiable information we may collect, and how we can use this information. This policy also describes other important topics concerning your privacy.

Information Collection

kakiasoptics.gr collects two types of information from users: “personally identifiable information”  that you voluntarily provide through our website or e-mail (such as name, email address, postal address, telephone, birth date, geographical location) and “aggregate information” (such as frequency of visits to the website, IP address, pages accessed, browser type).

However, if you provide personally identifiable information, it may also be linked with information that would otherwise be aggregate information. For example, we log your IP address, pages you have accessed, or links you click on, and store that information in connection your personally identifiable information. This is done to understand how you use the site, to assist in making the site function and in some cases it may be used to track how you arrived at our website and to improve our Web site and better satisfy your needs.

Users are not licensed to add other users to our website, even users who entered into transactions with them, or to their mail lists without consent.

Service Orders

To purchase services, users may be asked to be directed to a third party site, like PayPal, to pay for their purchases. If applicable, the third party site may collect payment information directly to facilitate a transaction. kakiasoptics.gr does not process or keep copies of your credit card information for online credit-card transactions, but such information is simply passed through our contracted payment processing vendor.

Use of Information

Names and email addresses and other information which collected from customers at the time of a sale in order to complete the purchase. We do not share the information with third parties. We are firmly against spam and neither participate nor promote any activities that assist spammers.


When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. There is no 100% safe way of transmission over the Internet, or method of electronic storage. So we cannot guarantee its absolute security.

Changes to this Privacy Policy

We reserve the right to update and change this Privacy Statement from time to time. If kakiasoptics.gr makes material changes to its privacy practices we will notify you of any changes to our privacy policy. Each time a user uses the site, the current version of the Privacy Statement applies. Accordingly, a user should check the date of this Privacy Statement (which appears at the top) and review for any changes since the last version. If a user does not agree to the Privacy Statement, the user should not use the site.

Individuals who wish to file a complaint should direct such communication via written communication at the contact information provided below. Filing a complaint in English will expedite the process.  We will investigate and attempt to resolve complaints regarding use and disclosure of personal information in accordance with the principles contained in this Privacy Statement.


Users represent they are of legal age to create binding and financial obligations for any liability users may incur as a result of their use of the site. The site is not directed to children under the age of 18. We  will never request personally identifiable information from anyone whom it knows to be under the age of 18, without verifiable parental or guardian consent. We do not knowingly collect, or wish to obtain, personally identifiable information from children. If we become aware that a user is under the age of 18 and has provided personally identifiable information without prior verifiable parental or guardian consent, we will remove user’s personally identifiable information from our files.

On the Sites, users may order products or services, and register to receive materials. Personally identifiable information collected on the Sites includes community forum content, diaries, profiles, photographs, name, unique identifiers (e.g., passwords), contact and billing information (e.g., email address, postal address, telephone, fax), and transaction information. Sites may also collect your actual location by methods such as IP address, GPS, or other sensors in your device that share location information.


kakiasoptics.gr only uses session cookies that are stored in your browser. You may at any time delete these cookies from your browser. Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to reject cookies. However, you will not be able to take full advantage of our web site if you do so.

We do  not promote or recommend any type of ad blocking software, nor guarantee that our website services will remain fully functional if the user utilizes such software.


kakiasoptics.gr will not use or share the personally identifiable information provided to it online in ways unrelated to the items described above without first letting a user know and offering the user a choice. If a user no longer wishes to receive direct marketing materials, kakiasoptics.gr will provide instructions in each of its emails on how to be removed from any lists.

Log files

Our  web servers automatically log aggregate information, such as a user’s IP address, domain name, browser type, date and time of access, and other log file data. Log files do not contain personally identifiable information.

With respect to kakiasoptics.gr, we contract with third party mirror providers, who deliver integrated communications services, including Internet access services, to deploy mirrors of downloads in order to make file downloading via kakiasoptics.gr faster and more convenient. We have no control over the privacy or logging policies of mirror providers, or the implementation thereof, and such policies may differ from this Privacy Statement.

We encourage users to evaluate privacy and security policies  before entering into transactions or choosing to disclose personally identifiable information.


kakiasoptics.gr will not sell, rent, or lease a user’s personally identifiable information to others, except as described in this Privacy Statement. Unless we have a user’s permission or as required by law, we will only share the personally identifiable information a user provides online with other entities that are part of our corporate family and/or outside service providers who may be used to ship products, process credit cards, provide technical support, handle order processing, or otherwise act on our behalf. These third parties are prohibited from using users’ information for any other purpose, including their own marketing.

Please be advised that in certain instances, it may be necessary for kakiasoptics.gr to disclose a user’s personally identifiable information without a user’s permission to government officials or otherwise as required by legal obligations. kakiasoptics.gr  may disclose such personally identifiable information when responding to subpoenas, court orders, or legal process, or to establish or exercise legal rights or defend against claims, including fraud or infringement investigations.

Data collected online may be combined with information a user provides through other means of communication, such as postal mail or third parties to further carry out the purposes described above under the heading “information collection”.

When users choose to provide kakiasoptics.gr with personally identifiable information, users consent to the transfer and storage of such information to our servers in the Netherlands.

In addition, kakiasoptics.gr reserves the right to share aggregate information collected from users of the website, without prior notice, with entities that are part of our corporate family and unrelated third parties. As stated earlier, aggregate information is used in a collective manner and no single person can be identified by such compiled information

Links to third party web sites

Links to third party web sites on the Sites are provided solely as a convenience to the user. When a user uses these links, the user leaves the Sites. kakiasoptics.gr has not reviewed all of these third party sites, does not control, and is not responsible for, any of the third party sites, their content or privacy practices. kakiasoptics.gr does not endorse or make any representations about the third party sites, or any information, services, or products found on the sites. If a user decides to access any of the linked sites, kakiasoptics.gr encourages the user to read their privacy statements. The user accesses such sites at user’s own risk.

Bankruptcy or Sale of business

kakiasoptics.gr reserves the right to share or transfer personally identifiable information and aggregate information to a third party. Should kakiasoptics.gr ever file for bankruptcy or in the event of a sale, merger or acquisition of kakiasoptics.gr, provided such third party agrees to adhere to the terms of this Privacy Statement.


Should a user find inaccuracies in such user’s information, or desire to close an account or view the personally identifiable information kakiasoptics.gr may have regarding the user, the user may contact kakiasoptics.gr through the communication methods described below. kakiasoptics.gr will make commercially reasonable efforts to respond to requests for access within thirty (30) days of receiving requests. kakiasoptics.gr may decline to process users’ access or update requests to their personally identifiable information if the requests require disproportionate technical effort, jeopardize the privacy of other users, or are impractical (for instance, requests concerning information residing on backup tapes).


To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, kakiasoptics.gr implements physical, electronic, and managerial procedures to safeguard and secure the information we  collect. kakiasoptics.gr uses encryption when collecting or transferring sensitive personally identifiable information. However, kakiasoptics.gr does not guarantee that unauthorized third parties will never defeat measures taken to prevent improper use of personally identifiable information.

Internal kakiasoptics.gr access to users’ nonpublic personally identifiable information is restricted to kakiasoptics.gr administrators and individuals on a need-to-know basis. These individuals are bound by confidentiality agreements.

User passwords are keys to accounts. Use unique numbers, letters, and special characters for passwords and do not disclose passwords to other people in order to prevent loss of account control. Users are responsible for all actions taken in their accounts. Notify kakiasoptics.gr of any password compromises, and change passwords periodically to maintain account protection.


In the event kakiasoptics.gr becomes aware that the security of the website has been compromised or user’s personally identifiable information has been disclosed to unrelated third parties as a result of external activity, including but not limited to security attacks or fraud, kakiasoptics.gr reserves the right to take reasonable appropriate measures, including but not limited to, investigation and reporting, and notification to and cooperation with law enforcement authorities.

If  kakiasoptics.gr becomes aware that a user’s personally identifiable information has been disclosed in a manner not permitted by this Privacy Statement, kakiasoptics.gr will make reasonable efforts to notify the affected user, as soon as reasonably possible and as permitted by law, of what information has been disclosed, to the extent that kakiasoptics.gr knows this information.

If a user has comments or questions about the kakiasoptics.gr’s privacy statement, please contact by email: privacy (at) kakiasoptics dot gr
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